Contact Center Services
Rays reach out to many more prospects and customers, launch and sell a new product / service, generate sales lead for your front end sales people. Rays rapid initiative enables clients to focus on their core activities, scalable cost controlled support reduces sales cycle and increases revenues and ROI. Flexibility of solutions and deployment sustain momentum through integrated relationship marketing programs, centralized data access, web interface to build qualified and potential database.
Level 2 and 3 Support Pre-Sales or Lead Generation Support Sales Order Registration and Order Fulfillment Market Research and Surveys Application Processing Customer Save and Retention Financial Settlement and Consolidation Inbound Sales - Up sell and Cross Sell Product Promotion Database Creation Subscription Management